RETURN POLICY

  • AT THIS TIME ALL HANDBAG SALES ARE FINAL. WE ARE CONSTANTLY ENDEAVORING TO IMPROVE OUR SERVICE AND AVAILABLE STOCK, BUT AT THIS TIME, DUE TO THE FINALITY OF YOUR PURCHASE, WE STRONGLY ENCOURAGE YOU TO EMAIL US AT PYTHONPOWER@GELAREHMIZRAHI.COM WITH ANY PRIOR QUESTIONS OR CONCERNS. WE ALSO STRONGLY SUGGEST YOU PRECISELY NOTE MEASUREMENTS AND SCALE OF ALL PRODUCTS BEFORE PURCHASING. IN THE EVENT OF MANUFACTURING DEFECT, PLEASE EMAIL US AT PYTHONPOWER@GELAREHMIZRAHI.COM WITHIN 48 HOURS OF RECEIVING YOUR BAG.

    SHIPPING

    • INTERNATIONAL SHIPPING IS NOT INCLUSIVE OF DUTIES AND TAXES. CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS FEES, DUTIES, OR TAXES THAT MAY APPLY UPON DELIVERY. A TRACKING LINK DIRECTING YOU TO THE SHIPPER’S PORTAL WILL BE SENT TO YOU VIA EMAIL ONCE YOUR ORDER HAS SHIPPED.
    • DUE TO THE LARGE VOLUME OF ORDERS WE ARE CURRENTLY EXPERIENCING, ORDERS PLACED BEFORE 1:00PM (ET) WILL BE SHIPPED OUT WITHIN 3 TO 4 BUSINESS DAYS, REGARDLESS OF SHIPPING SPEED SELECTED. PROCESSING TIMES DO NOT INCLUDE WEEKENDS OR U.S. FEDERAL HOLIDAYS.

      CART

      • PRODUCTS ON WWW.GELAREHMIZRAHI.COM ARE SOLD ON A FIRST COME, FIRST SERVED BASIS. WHILE YOU ARE IN THE PROCESS OF CHECKING OUT, YOU MAY RECEIVE A “SOLD OUT” NOTIFICATION IN THE EVENT ANOTHER CUSTOMER HAS COMPLETED THE PURCHASE OF THE LAST AVAILABLE ITEM. 
      • YOUR ITEM IS NOT RESERVED ONCE YOU ADD TO CART. ONCE YOU BEGIN THE CHECKOUT PROCESS, THE ITEM WILL BE RESERVED FOR 5 MINUTES TO ALLOW YOU TO COMPLETE YOUR PURCHASE.

      SOLD OUT

      • WHILE WE ENDEAVOR TO MAKE STOCK AVAILABLE TO ALL OF OUR CUSTOMERS, WE ARE CURRENTLY EXPERIENCING HIGH DEMAND. IF THE ITEM YOU ARE INTERESTED IN IS OUT OF STOCK, PLEASE EMAIL US AT HAPPY@GELAREHMIZRAHI.COM REGARDING OUR WAITING LIST.

      PAYMENT

      • ALL PAYMENTS MADE ON WWW.GELAREHMIZRAHI.COM ARE SECURE. ALL TRANSACTIONS ARE IN US DOLLARS. WE ACCEPT PAYPAL, AMERICAN EXPRESS, VISA AND MASTERCARD. PAYMENT VIA BANK TRANSFER, CHECK OR COD ARE NOT ACCEPTED. 

      PRODUCT CARE

      • ALL GELAREH MIZRAHI GOODS ARE HANDMADE WITH FINE, HIGH QUALITY EXOTIC MATERIALS. OUR CORE COLLECTION CONSISTING OF PYTHON SKIN WEARS BEAUTIFULLY OVER TIME. FOR ADVICE ON GENERAL MAINTENANCE AND CARE, THE BEST OPTION IS TO TAKE YOUR BAG TO A TRUSTED LEATHER GOODS REPAIR SHOP. TO CARE FOR THE BAG AT HOME, KEEP YOU BAG IN ITS ORIGINAL DUSTBAG WHEN NOT IN USE. 

      GUARANTEE

      • ALL GELAREH MIZRAHI PRODUCTS AND MATERIALS ARE HANDMADE. 

      NEWSLETTER

      • YOU CAN SIGN UP FOR THE GELAREH MIZRAHI NEWSLETTER AT THE BOTTOM OF EVERY PAGE. YOU WILL RECEIVE PERIODIC UPDATES ON NEW STYLES, EVENTS, AND RESTOCKS. YOU CAN UNSUBSCRIBE AT ANY TIME BY SELECTING “UNSUBSCRIBE” AT THE BOTTOM OF ANY NEWSLETTER.

      CONTACT

      • FOR GENERAL CUSTOMER SERVICE INQUIRIES, PLEASE EMAIL US AT HAPPY@GELAREHMIZRAHI.COM